WhatsApp Custom WooCommerce AI Chatbot and Shopping Assistant
- 5.0 Rating on Clutch, 35 reviews
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120+ Projects launched
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90+ PageSpeed score as standard
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Weekly Demos on a staging site
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Fixed Scope and price before start
Your chatbot creates more work
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01
Wrong prices and stock
The bot answers from an old index, promises items that are sold out or quotes last season's price.
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02
Invented policies
Asked about returns or delivery, it makes up a rule that is not in your terms. Your team has to fix the promise.
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03
No answer to "where is my order"
The most common support question needs order data, and a generic plugin has no safe access to it.
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04
No way to reach a human
Customers loop through the same answers with no handoff to your helpdesk or live chat.
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05
B2B, languages and custom logic
Customer-specific prices, several languages or ERP stock are beyond what most ready-made bots handle.
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06
Unknown data flows
Nobody can say which customer data goes to which AI provider, where it is stored and for how long.
An assistant you can check
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Plugin or custom assessment
We compare SaaS and plugin options against your needs first. If one fits, we set it up instead of building.
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Answers from live store data
Products, prices, stock and policies are read from WooCommerce when the question is asked, and the bot declines questions outside its scope.
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Order lookup and returns
Customers check order status or start a return after verification, through scoped WooCommerce abilities with read-only defaults.
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Product finder and cart
The assistant asks questions, suggests products and fills the cart. Payment stays on your normal WooCommerce checkout.
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Human handoff
The conversation moves to your helpdesk or live chat with full context when the customer asks or the bot is not sure.
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Compliance and cost controls
AI disclosure, privacy notice updates, personal data filtering in logs, spending limits and a monthly usage report.
Read the AI Act checklist
Stores we've built. Results
they've driven.
Assistant price guide
Scope and price are fixed before we build, and model usage runs on your own provider account.
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AI readiness audit: assistant
For stores deciding between a plugin, a SaaS tool and a custom assistant.
from $1,500 1-2 weeks
- Plugin and SaaS comparison
- Test set of real customer questions
- Data flow and GDPR map
- Cost per conversation estimate
- Build plan with fixed price
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Most popular
Shopping or support assistant
For one assistant that answers product and policy questions from live store data.
from $5,000 4-8 weeks
- Answers grounded on catalog and policies
- Product finder and cart links
- Human handoff to your helpdesk
- AI Act disclosure and privacy setup
- Accuracy report before launch
- Spending cap and usage report
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Integrated assistant
For stores that need order lookups, returns, B2B prices or several languages.
from $15,000 8-14 weeks
- Everything in the single assistant
- Verified order status and returns
- ERP, B2B or helpdesk integration
- Several store languages
- Monitoring plan from $300/month
Prices are a guide. You get a fixed quote after a free discovery call.
Plugin, SaaS or custom assistant
Three ways to add an AI chatbot to WooCommerce, and where each one stops.
| AI chat plugin | Chatbot SaaS | Custom build by Artilab | |
|---|---|---|---|
| Setup time | Hours | Days | 4-8 weeks |
| Uses live price and stock | Partly | Via catalog sync | YesWhen asked |
| Order lookup with verification | No | Partly | Yes |
| B2B prices and ERP data | No | Rarely | Yes |
| Accuracy tests before launch | No | Partly | YesOn your questions |
| Where data is processed | Plugin vendor's choice | Vendor's servers | Your chosen provider, EU options |
| Cost model | Yearly license | Monthly, by volume or seats | Build fee plus usage |
| Best for | Small catalog, simple FAQ | Standard support flows | Custom logic, several languages |
From idea to live assistant
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Call
A free call about your support volume, catalog and tools. You get a plan and price within 2 business days. -
Scoping
We collect real questions from your inbox and chat logs, map the data the bot needs and compare plugin options. 1-2 weeks. -
Build
The assistant is built on staging with weekly demos, connected to your catalog, policies and helpdesk. 3-6 weeks. -
Test and launch
We run the test set, fix wrong answers, add disclosure and limits, then open it to part of your traffic first. 1-2 weeks. -
Support
Monthly review of conversations, costs and model updates, with fixes on a support plan.
What our clients say
Read before you decide
Practical guides from our team. Useful even if you never hire us.
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Plugin or Custom AI Chatbot for WooCommerce? Costs and Trade-offs
A plugin or SaaS chatbot is the right start for most WooCommerce stores. Here is what each option really costs to run, and the point where a custom build pays off.
Read the guide -
EU AI Act Chatbot Rules for WooCommerce Stores: A Practical Checklist
If your WooCommerce store runs an AI chatbot for EU visitors, Article 50 of the AI Act applies from 2 August 2026. What it requires and how to comply in practice.
Read the guide
AI chatbot FAQ
What store owners ask before adding an AI assistant.
Do I need a custom WooCommerce AI chatbot or is a plugin enough?
A plugin is enough for a small catalog and general FAQ questions. Custom pays off when the bot needs order lookups, B2B prices, ERP stock, several languages or tested accuracy you can show your team.
What if the chatbot gives a wrong answer?
Any AI can make mistakes, so we reduce and contain them. The assistant reads prices, stock and policies from live store data, declines questions outside its scope and hands off to a person when it is not sure.
Does the EU AI Act apply to my store chatbot?
Yes, if it talks to people in the EU. Since 2 August 2026 users must be told they are talking to an AI from the first interaction unless it is obvious, and we build that notice into the chat window.
Is customer data safe with an AI chatbot under GDPR?
It can be when the setup is right. We use providers with a data processing agreement and EU data residency where offered, verify customers before showing orders, keep personal data out of logs where possible and help update your privacy notice.
How much does an AI chatbot cost to run?
Running cost comes from model usage and grows with traffic. We estimate the cost per conversation during scoping, set a monthly spending cap and report real usage every month.
Can the assistant take payments in the chat?
No. It can build a cart and link to it, but payment happens on your normal WooCommerce checkout with your gateways, taxes and fraud checks.
