WhatsApp WooCommerce Maintenance and Support Plans
- 5.0 Rating on Clutch, 35 reviews
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120+ Projects launched
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90+ PageSpeed score as standard
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Weekly Demos on a staging site
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Monthly Plans with set response times
What happens to a store nobody maintains
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01
Updates on hold
Nobody presses Update because last time the checkout broke. Months later the store is behind on security fixes.
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02
Layouts break after updates
A WooCommerce or plugin update changes a template, and the product page layout falls apart.
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03
Slow creep
New plugins, tracking scripts and large images slowly push load times up until mobile sales drop.
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04
No one to call
The freelancer who built the store is busy, and small fixes wait for weeks.
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05
Untested backups
Backups exist, but nobody knows if they restore until the day you need one.
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06
Silent errors
Failed emails, stuck scheduled actions and PHP warnings pile up because nobody reads the logs.
How support starts
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Audit
We review code, plugins, hosting and backups, and list every risk we find. 3-5 days. -
Onboarding
Access, staging site, monitoring and backups set up. About 1 week. -
First fixes
Urgent issues from the audit are fixed first, usually within the first month. -
Monthly routine
Updates, checks and your requested tasks, with a short report at the end of each month. -
Quarterly review
Every quarter we review speed, security and your plans, and suggest what to improve next.
Monthly support plans
Every plan includes tested updates, backups and monitoring; plans differ in development hours and response time.
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Care
For small stores that need safe updates and a team on call.
from $300/month 4 dev hours per month
- Tested monthly updates
- Daily off-site backups
- Uptime and error monitoring
- Response within 1 business day
- Monthly report
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Most popular
Growth
For growing stores that ship small improvements every month.
from $750/month 12 dev hours per month
- Everything in Care
- Weekly updates via staging
- Core Web Vitals monitoring
- Response within 4 working hours
- Dedicated project manager
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Priority
For high-revenue stores where every hour of downtime costs real money.
from $1,500/month 30 dev hours per month
- Everything in Growth
- 1-hour response to critical issues
- Load checks before big campaigns
- Quarterly security audit
- Monthly planning call
Prices are a guide. You get a fixed quote after a free discovery call.
What support covers
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Tested updates
WordPress, WooCommerce, theme and plugin updates applied on staging first, then on live after checks.
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Backups and restore
Daily off-site backups and regular test restores, so recovery is proven, not assumed.
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Uptime and error monitoring
Uptime, PHP errors, failed orders and scheduled actions watched every day.
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Speed checks
Regular Core Web Vitals and PageSpeed checks, with fixes when scores drop.
Learn more -
Security
Firewall rules, malware scans and user access reviews as part of every plan.
Learn more -
Development hours
Small changes, new landing pages and content blocks done from your monthly hours.
Learn more
Who should look after your store?
Three common ways to keep a WooCommerce store healthy.
| Freelancer | In-house developer | Artilab support plan | |
|---|---|---|---|
| Cover during holidays and sick days | No | Partly | Yes |
| QA before updates go live | Rarely | Depends on the person | YesOn staging |
| Project manager | No | No | Yes |
| Designer and QA available | No | No | Yes |
| Monthly cost | Low | Salary plus overhead | Fixed monthly fee |
| WooCommerce depth | Varies | Varies | Our main platform |
Stores we've built. Results
they've driven.
What our clients say
Read before you decide
Practical guides from our team. Useful even if you never hire us.
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WooCommerce Maintenance Cost: What a Plan Should Include (and Not)
WooCommerce maintenance prices explained: what a plan should cover, the things that don't belong in it, tool costs if you do it yourself, and questions to ask before you sign.
Read the guide -
WooCommerce Plans to Require PHP 8.1: How to Prepare Your Store
WooCommerce proposes PHP 8.1 as the minimum from version 11.5, targeted for January 2027. Here is what that means for your store and how to prepare safely.
Read the guide -
WooCommerce Checkout Broken After an Update: 30 Minute Fix Checklist
A practical 30 minute checklist to get a WooCommerce checkout taking orders again after an update, then find the real cause without guessing.
Read the guide
Support FAQ
How our monthly plans work in practice.
What is included in WooCommerce support and maintenance?
Tested updates, daily backups, uptime and error monitoring, security checks and a set number of development hours each month. Higher plans add faster response and more hours.
Can you support a store another agency built?
Yes. We start with an audit of code, plugins and hosting, then fix the most urgent risks before regular support begins.
How fast do you respond to urgent issues?
It depends on the plan: within 1 business day on Care and within 1 hour for critical issues on Priority. A store that cannot take orders always goes first.
What if I need more hours in a month?
Extra work is billed at an agreed hourly rate or quoted as a fixed-price task. We always confirm with you before going over your hours.
Why test updates on staging?
Because WooCommerce and plugin updates sometimes change templates or database tables. A copy of your store catches problems before customers see them.
Do you also make improvements, not only fixes?
Yes. Development hours can go to new features, landing pages, speed work or SEO fixes, planned with your PM each month.
