WooCommerce Malware Removal and Hack Recovery

WooCommerce malware removal for hacked stores: we clean the site, find how attackers got in, check checkout for card skimmers and help lift browser warnings.
WooCommerce Malware Removal and Hack Recovery
1 hour layer-arrow
Critical response on Priority plan
90+
PageSpeed score
Signs of a hack

Your store may be compromised

  • 01

    Browser or Google warning

    Chrome shows "Dangerous site" or Google search marks your store. Traffic and ad campaigns drop at once.

  • 02

    Strange redirects

    Visitors from mobile or search land on spam or scam pages, while the store looks fine to you.

  • 03

    Card data at risk

    Customers report fraud after buying, or your payment provider asks questions. A skimmer script on checkout is a common cause.

  • 04

    Unknown admin users

    New administrator accounts, changed passwords or plugins you did not install.

  • 05

    Spam pages in Google

    Thousands of pages in another language appear in search results under your domain.

  • 06

    Host suspended the account

    Your hosting company found malware and took the site offline until it is cleaned.

How We Work

Hack recovery step by step

Contain first, clean second, then make it harder to break in again.
  1. Contain

    Backup of the infected site, attacker sessions closed, maintenance page if needed. First hours after access.
  2. Clean

    Files and database cleaned, backdoors removed, clean backup restored where possible. Usually 1-2 days.
  3. Investigate

    Entry point found and patched, checkout scripts checked. 1-3 days depending on the infection.
  4. Delist

    Review request sent to Google Safe Browsing and any other lists. Review time depends on Google, often a few days.
  5. Harden

    Security audit fixes and monitoring on a support plan, so a new attack is caught early.
Step one is a 30-minute consultation. Book a call
Pricing

Hack recovery price guide

The clean-up fee is confirmed after a first look at the infection, before work starts.

  • Clean-up

    For stores that need the infection removed and the site back online.

    from $450 Usually 1-2 days

    • Malware and spam removal
    • Backdoor search
    • Checkout skimmer check
    • Credentials reset
    • Google Safe Browsing review request
  • Monitoring

    For stores that want someone to watch for new threats every month.

    from $300/month Care plan

    • Malware and file change scans
    • Regular updates and backups
    • Uptime checks
    • Response within 1 business day

Prices are a guide. You get a fixed quote after a free discovery call.

Recovery

How we clean and secure the store

  • Contain and back up

    We copy the infected site for evidence, block attacker access and put up a maintenance page if needed.

  • Clean-up

    Core, theme and plugin files compared with clean versions. Injected code, spam pages and bad database entries removed.

  • Entry point and backdoors

    We look for how attackers got in: a vulnerable plugin, a leaked password, a weak server. Hidden backdoors are removed so they cannot come back the same way.

  • Checkout skimmer check

    Checkout, payment scripts and third-party tags reviewed for code that steals card data.

  • Credentials reset and restore

    All admin, hosting, database and API keys changed. Where a clean backup exists and is recent enough, we restore it and bring missing orders back.

  • Blacklist removal and hardening

    We request a review from Google Safe Browsing, then close the gaps with a security audit and monitoring.

    Learn more

Stores we've built. Results
they've driven.

Success Stories
Beautyshop
  • E-commerce
  • OpenCart

Beautyshop

Support for an OpenCart cosmetics store with 40,000+ products: hack cleanup, SEO fixes, custom filters and faster pages.
156,000 spam pages removed after a hack
Martal
  • B2B services
  • WordPress

Martal

Speed optimization for a B2B lead generation agency site: mobile PageSpeed from 25-30 to 93 and Core Web Vitals passed.
93 mobile PageSpeed score after
Poelle
  • E-commerce
  • WooCommerce

Poelle

We audited an unfinished WooCommerce store for leather goods, rebuilt the cart and added a variations plugin and payments.
312 hours of development
Tarya Fintech
  • Fintech
  • WordPress

Tarya Fintech

Ongoing technical support for the Tarya Fintech website on Elementor: bug fixes, new pages, HubSpot and speed work.
50+ bugs fixed
Dollet Wallet
  • Crypto and Web3
  • WordPress

Dollet Wallet

A WordPress website for the Dollet multi-chain crypto wallet app, with light JSON animations and ongoing support.
98+ Google PageSpeed score
Zhaivoronok
  • Beauty and wellness
  • WordPress

Zhaivoronok

A new WordPress website for the Zhaivoronok wellness complex, with booking, an interactive map and a 97+ PageSpeed score.
97+ Google PageSpeed score
Testimonials

What our clients say

5.0
Thanks to Artilab's efforts, the client's site speed has reached 100 in Google Page Speed, the site is stable with fewer errors, and the website traffic has grown. The team is always responsible, keeps in touch, and shows deep technical expertise and professionalism, leading to a successful project.
 Nina Chernyk
Nina Chernyk
CMO
5.0
My experience with Artilab's WordPress site support is so exciting! The team provided professional assistance, overcoming any technical difficulties. They responded quickly, sorted out all my requests, and ensured the stable operation of my site. Impeccable service with excellent management and excellent web development advice! My site has become even more functional and attractive thanks to your work.
Alex Blitshtein
Alex Blitshtein
Marketing Manager of Tarya Fintech
5.0
I worked with Artilab to develop a custom plugin for WooCommerce and WordPress. The entire collaboration process was incredibly smooth and efficient. Your team has shown high professionalism, technical expertise, and a deep understanding of my needs. The result is an innovative and fully functional plugin that exceeded my expectations. Thank you for your excellent work and professionalism!
Sivan Entelis
Sivan Entelis
Product Team Lead of Tarya Fintech
5.0
Artilab delivered a high-quality web system that quadrupled order processing speed, transforming Fintech Harbor’s operations and enhancing customer service. Their excellent project management, timely delivery, and deep WordPress expertise ensured seamless alignment with business needs, exceeding expectations.
Maxim Semibratov
Maxim Semibratov
Executive
5.0
Artilab doesn't just work for the sake of it; they are fully invested in addressing our business challenges. Our website traffic has surged by 47% with their expert technical support, resulting in a consistent stream of new leads. The team is incredibly responsive and consistently meets deadlines. Their professionalism and business-oriented approach stand out. Artilab's project management is exemplary, maintaining transparent communication and timely delivery. They're highly responsive to our needs, promptly addressing our questions.
Konstantin Mirin
Konstantin Mirin
CEO, Postindustria

Why Artilab for WooCommerce malware removal

We know WooCommerce checkout

We know WooCommerce checkout

Card skimmers hide in payment templates and gateway scripts. We know where to look because we build these flows.
Root cause, not only clean-up

Root cause, not only clean-up

Removing files without closing the entry point means the hack comes back. We find and fix the cause.
Honest about limits

Honest about limits

We tell you what we found and what we could not confirm. No fake "100% clean forever" promises.
Security audit next

Security audit next

Our security audit and support plans keep the store patched after recovery.
FAQ

Malware removal FAQ

What store owners ask when their site is hacked.

How long does WooCommerce malware removal take?

Most clean-ups take 1-2 days. Finding the entry point and hardening adds a few days, depending on how deep the infection is.

Can you guarantee the store will not be hacked again?

No one can honestly guarantee that. We remove the infection, close the entry point we find, harden the store and set up monitoring to catch new problems early.

Was customer card data stolen?

We check checkout for skimmer code and tell you what we find. If data may be exposed, contact your payment provider; we give you a technical report for that talk.

Will you remove the Google warning?

We clean the site and request a review from Google Safe Browsing. The decision and timing are Google's, but a clean site is normally delisted after review.

Should we restore an old backup ourselves?

Not before you know when the infection started. A backup can already contain the malware, and restoring it can lose recent orders.

Will we lose orders?

We protect order data first. If we restore a backup, we bring newer orders back from the infected copy after cleaning.